Vuba aha, itsinda rya serivisi nyuma yo kugurisha rya IECHO ryakoresheje incamake yumwaka ku cyicaro gikuru.Mu nama, abagize itsinda bakoze ibiganiro -biganiro byimbitse ku ngingo nyinshi nkibibazo abakiriya bahura nabyo mugihe bakoresha imashini, ikibazo cya Kwishyiriraho kurubuga, ibibazo byahuye nubushakashatsi bwumukiriya wenyine, nibibazo bijyanye nibikoresho. Urwego rusange rwumwuga na tekiniki rwitsinda rutanga abakiriya ubushobozi na serivisi byibibazo byinshi byumwuga.
Hagati aho, ibice bya tekiniki n’ibicuruzwa byaturutse mu itsinda rya IECHO ICBU byatumiwe mu buryo bwihariye kugira ngo bigire uruhare, bigamije guteza imbere itumanaho n’ubufatanye hagati y’inzego zinyuranye no gufatanya kuzamura ireme rya serivisi nyuma yo kugurisha. Muri icyo gihe, irashobora kandi gufasha kugurisha kugira abanyamwuga kandi bakiga imikoreshereze nyayo yimashini, kugirango barusheho guha serivisi abakiriya.
Ubwa mbere, umutekinisiye yavuze mu ncamake anaganira ku bibazo biheruka abakiriya bahuye nabyo mugihe bakoresha imashini. Mu gusesengura ibyo bibazo, itsinda ryagaragaje ingingo zibabaza n’ingorane abakiriya bahura nazo mugihe cyo gukoresha, banasaba igisubizo gifatika kuri ibyo bibazo.Ibi ntabwo byongera uburambe bwabakiriya gusa, ahubwo binatanga amahirwe menshi kubikorwa bifatika no kwiga nyuma ya -sales serivisi amakipe.
Icya kabiri, umutekinisiye yavuze mu ncamake anaganira ku bibazo bishya byo kwishyiriraho aho hantu hamwe n’ibibazo abakiriya bahuye nabyo byoroshye.Nkuko ahantu hashyizwe imashini, amakosa yimashini zisanzwe, ingaruka zo gukata nabi, ibibazo byamashanyarazi, nibindi. Muganire kandi mvuge muri make imashini, amashanyarazi, porogaramu, hamwe n'ibikoresho bitandukanye. Muri icyo gihe, kugurisha byaragaragaye cyane kandi bigakora cyane kugirango wige ubumenyi bwimashini zumwuga nibibazo byahuye nabyo mugihe gikoreshwa, kugirango ufate inshingano nini kubakiriya.
Kubyerekeye Inama yo Gusubiramo:
Ku bijyanye n'inama yo gusuzuma, itsinda rya nyuma yo kugurisha rya IECHO ryakoresheje inzira ikomeye kandi itunganijwe neza kugira ngo izajya iba buri cyumweru. Muri iki gikorwa, hazaba komiseri ushinzwe gukusanya no gutegura ibibazo n’ibibazo bitandukanye abakiriya bahura nabyo mugukoresha imashini buri munsi, no kuvuga muri make ibyo bibazo nibisubizo byabo muri raporo irambuye, ikubiyemo isesengura ryimbitse ryibibazo nibisobanuro birambuye byingamba zo gukemura, bigamije gutanga ibikoresho byingenzi byo kwiga kuri buri mutekinisiye.
Muri ubu buryo, itsinda ryagurishijwe nyuma ya IECHO rishobora kwemeza ko tekiniki zose zishobora gusobanukirwa mugihe cyanyuma nibisubizo biheruka, bityo bikazamura byihuse urwego rwa tekiniki hamwe nubushobozi bwikipe yose. Nyuma yuko ibibazo nibisubizo byakiriwe neza kandi bigashyirwa mubikorwa nabatekinisiye, komiseri azohereza iyi raporo kubacuruzi n'abakozi bireba, bishobora gufasha kugurisha n'abakozi gusobanukirwa neza no gukoresha imashini, no kuzamura ubushobozi bwabo bw'umwuga n'ubushobozi bwo gukemura ibibazo. mugihe uhuye nabakiriya. Binyuze muri ubu buryo bwuzuye bwo guhanahana amakuru, itsinda rya IECHO nyuma -sales ryemeza ko buri murongo uhuza serivise zose ushobora gufatanya neza kugirango dufatanye guha abakiriya uburambe bwiza bwa serivisi.
Muri rusange, serivisi nyuma yo kugurisha igice cyumwaka nincamake ni imyitozo nziza n'amahirwe yo kwiga. Binyuze mu -gisesengura no kuganira kubibazo byugarije abakiriya, umutekinisiye ntabwo yongereye ubushobozi bwabo bwo gukemura ibibazo, ahubwo yanatanze icyerekezo cyiza nibitekerezo bya serivisi zizaza. Mu bihe biri imbere, IECHO izaha abakiriya serivisi nziza kandi nziza.
Igihe cyo kohereza: Kanama-05-2024